Our culture principles define how we must act to create and sustain a workplace that supports our clients and colleagues. These simple but profound principles power an inclusive, diverse, client-focused, growth-oriented team.

Client Centric

• We always ask the question “How does this impact our clients?"
• We think like our clients and advocate for their success
• We listen to the voice of the client to drive innovation
• We are trusted advisors, providing thoughtful, integrated solutions to meet our clients' unique needs

People Focused

• We connect beyond our teams and leverage our global strength as One MUFG
• We value contributions and results over titles and hierarchy
• We respect each other, assume good intent, and listen reflectively
• We develop ourselves and others, learn from mistakes, and recognise achievements

Listen Up. Speak Up.

• We actively listen to diverse perspectives before voicing opinions or making decisions
• We ask the difficult questions to stretch our thinking and expand our mindset
• We call out behaviours that don't align with our values, conduct, and culture
• We propose innovative ideas even when they may be unpopular

Innovate and Simplify

• We are resilient and challenge the status quo to support transformation and innovation
• We simplify what does not need to be complex
• We are curious about what's next and doing it better
• We expect efficiency and manage company resources as if they were our own

Own and Execute

• We execute with speed, simplicity, and transparency to manage risk and drive results
• We empower those closest to the issue to solve it
• We are accountable for our actions and accept responsibility
• We proactively prioritise competing objectives to deliver high performance