MUFG Bank (Europe) N.V. may record telephone conversations and other voice communications in connection with the provision of banking and investment services to you.

Recordings are made in accordance with applicable legal and regulatory requirements and may be retained by MUFG Bank (Europe) N.V. for record-keeping, compliance and evidential purposes.

Where required, you will be informed that a call is being recorded before or at the start of the communication.

For further information on how MUFG Bank (Europe) N.V. processes personal data, please refer to our Privacy Notice.

Subject to applicable law, you may be entitled to request a copy of a recording, a transcript of an audio recording, or other information relating to a recording. To assist us in locating the recording, you may be asked to provide relevant details, such as the date, time and nature of the communication. Further information is available in our General Banking Conditions.

Please note that, as set out in our General Banking Conditions, you are required to review any confirmations, statements, notices or other communications that we send to you. This includes communications confirming or relating to telephone conversations and matters discussed during those conversations. If you identify any discrepancy, please notify us without undue delay.