The recordings are made to:

  • Comply with legal and regulatory recording requirements applicable to MUFG Bank Europe N.V.
  • Maintain records for analysis, audit or evidentiary purposes
  • Help prevent and detect fraud
  • Training and quality control purposes.

For further information on how we process your data, please refer to our Privacy Notice.

Please note that you are required to examine any confirmations, statements of account, notes or other statements we send to you, as set out in our General Banking Conditions. This also applies to confirmations or other statements confirming or relating to telephone conversations and the topics discussed during these calls. The sooner any discrepancies are brought to our attention, the sooner matters can be resolved and potential damage to either of the parties restricted.